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Support
At Parasoft, we are committed to your success. Our goal is to provide you with support services that protect and enhance your investment in our technologies. Our industry-leading software development experience and mature technologies enable us to continue providing innovative solutions, unparalleled support, and the tools you need to remain competitive in an increasingly software-driven world.
IDA is Parasoft’s Intelligent Digital Assistant—delivering precise technical answers, best practices, and guided workflows across your testing ecosystem.
IDA is Parasoft’s Intelligent Digital Assistant. It answers technical questions, provides best practices, and helps teams improve software quality testing outcomes.
General Information
Get product overviews and answers to general questions.
How-To Guidance
Setup, configuration, and workflows simplified.
Feature Insights
Understand settings and product capabilities.
Troubleshooting
Resolve errors and understand behavior quickly.
Licensing
Manage activation and licensing easily.
Documentation
Navigate to the right resources instantly.
Provide a description of your issue, and our Parasoft experts will help you troubleshoot quickly and effectively.
For all other product support, please email support@parasoft.com.
For Virtualize Community Edition support, please contact cesupport@parasoft.com.
Toll Free (US only): (888) 305-0041
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Outside the US: (626) 305-0041
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